UberSure Insurance Brokers
UberSure Insurance Brokerage prides itself on its customer experience. Whether you are taking out a new policy with one of our 22 world-class partners or logging a claim, we strive to ensure that your insurance experience is as easy as can be.
With US, you can expect world-class customer service from our friendly consultants whilst also receiving solutions for all your needs. Along with very competitive quotes from our 22 insurance partners, UberSure Insurance Brokers also offers various value-added products from partners such as Cartrack, One Loyalty, EFS (Empire Fleet Solutions), Motorite and I-Credit.
A key component in what makes insurance easy with US is the plethora of in-house services that we offer. From Claims assistance to policy updates and changes and more, we want to ensure that with US, you’ll find a “one-stop-shop” for all your insurance needs.
Best Possible Cover
Because we have made it our mission to understand people, we know that more often than not, people are looking for a great overall product, and are not just worried about “the cheapest” solutions.
After all, we are sure you wouldn’t walk into a sky-diving shop and ask for the cheapest parachute!
This is why our focus is on providing simple and effective products to cater for all potential needs. Our in-house professional development teams are dedicated to ensure all our advisors are asking the right questions and providing advice which is in line with treating customers fairly and products which are on point with each client’s diverse needs!
Asking the right questions is first and foremost the beginning of a mutual understanding of what is important within an Insurance policy; only after needs have been established do we rigorously work on meeting such needs with a policy provider that is in line with the important aspects as noted within the needs analysis.
After Sales Service
Because we know our clients are far better looking with a smile on their dial, our business model caters for full after sales servicing.
We take great care in looking after and maintaining our clients’ portfolios from in-house:
- Claims assistance
- Policy updates
- Policy changes
- Policy re-evaluation
And many more boring insurance functions.
We really are a one stop shop where client satisfaction is at the forefront of our business model.
We don’t just stop here though! Oh no… our fully functional on site Quality Control Center screens each and every call company-wide to ensure our advisors are fully FAIS compliant and are always keeping to our culture in providing all clients with fair, honest and affordable portfolio solutions.
Regular samples are then quality checked by management to ensure our Quality Control teams are adhering to their responsibilities. Seems a bit daft we know, quality checking quality checks but hey… our clients end up smiling which makes us smile 🙂